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Applies to:

Cryptshare Server version 4.4 and higher

Symptom:

  1. After processing Cryptshare Server update the old version is shown
  2. Cryptshare service of version 4.5 and higher is not starting


Solution:

 1. Upgrade system hardware


 2. Change Guest OS settings

For Cryptshare Server running on vSphere the Guest OS settings should be set to the latest available version.




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