If the Cryptshare Appliance does not respond after upgrading your system or not automatically loads its service after reboot, you have to restore your system manually.
If this happens to your Cryptshare hardware appliance, please contact the Cryptshare support. The solution on this help page does not apply to your problem.
The source for such problems could be a failure in updating your system architecture from 32bit to 64bit as well as a failure while upgrading your system version.
If it is not possible to return to an older snapshot or revert to older backups not created by Cryptshare, these steps will help you to restore the functionality of your Cryptshare Virtual Appliance.