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Applies to:

All Cryptshare Server on Linux systems

Symptom:

After uploading an email logo an error occurs that says "the email template application logo could not be installed"

Cause:

There's a situation preventing the Cryptshare admin to upload an email logo if the file size is larger than 10kB.

Solution:

There are two different approaches to mitigate the issue:

  • The logo needs to be shrunk to the maximum size of 10kB
  • The logo file has to be renamed to application_logo.png and manually uploaded to /opt/cryptshare-3/resources/ui/img/ via WinSCP or similar tools.