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Use this notification scheme for all error messages that are of importance to the sender. These error messages can be sent to the senders to allow them to solve the problem.

Example: The total size of the attached file(s) exceeds the maximum value in the Cryptshare Server policy.



LabelComment
Error CodeError messages selected from a predefined list of possible error messages returned by the Cryptshare Server are sent to the recipients specified below. We recommend forwarding error messages with the following codes to the sender: -1, 80, 180, 190
Report Error to

Select the recipients of the error messages. You can select from:

  • Administrator
  • Sender
  • Administrator and Sender
  • Do not report
Administrator E-Mail AddressSelect the administrator's address from the Domino Directory. This field is only enabled, if in the field "Report Error to" a choice was made that includes the administrator.
Delete Documents

Choose the action that CS4N should take.

Available actions:

  • No action: No action is taken, only the E-Mail notification is sent out.
  • Delete Only Status Document: The status document that corresponds with the e-mail is deleted.
  • Delete Status Document and E-Mail: The e-mail and the corresponding status document are deleted.
Add Link to E-Mail

A link to the original message will be added to the notification. This is an easy way for the user or the administrator to open the message again and make changes.

Note: No link can be placed if the action "Delete Status Document and E-Mail" is selected in the field "Delete Documents".
E-Mail LanguageYou can define subjects and texts for escalation messages in several languages. Select the language you would like to use. You will find that the contents of the field "Subject" and "E-Mail Text" change accordingly. The languages available for selection are depending on the settings you have made on the "Rules" tab.
SubjectThe subject of the alert. To make it easier for the recipient to understand what the notifications refer to, the placeholder {original e-mail subject} can be used here.
E-Mail Text

The text can be customised using formatting and placeholders.

Available placeholders:

  • {date created} = Date and time of message creation
  • {name sender} = Sender's name
  • {phone number sender} = Sender’s telephone number
  • {email sender} = Sender's e-mail address
  • {compay sender} = Sender's company name
  • {file name} = Attachment file names
  • {original e-mail subject} = Subject line of the outbound message
  • {start time Cryptshare agent} = Start time of the Cryptshare Upload Agent
  • {Cryptshare error code} = Error code returned by Cryptshare Server
  • {Cryptshare error message} = Error message returned by Cryptshare Server
  • {error message description} = Error description as defined in the field "Error number" on tab "Notification scheme 2"
  • {original e-mail distribution list} = List of recipients of the original e-mail (excluding bcc contacts)
  • {original e-mail sendto distribution list} = List of recipients in the "To" field of the original e-mail
  • {original e-mail copyto distribution list} = List of recipients in the "Cc" field of the original e-mail
  • {original e-mail blindcopyto distribution list} = List of recipients in the "Bcc" field of the original e-mail

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