Skip to end of metadata
Go to start of metadata

Applies to:

Cryptshare for Office 365 & Outlook up to version 2.4.1

Symptom:

The Cryptshare for Office 365 & Outlook log file in the user's AppData directory (CS4OutlookTrace.txt) contains lots of errors containing the message "Get List Of All User Account Exception".

Cause:

This error is logged when the Add-in attempts to access the SMTP address of a mailbox but doesn't take into account that this address may not exist.
It has no negative impact on the functionality of the Add-in.

Solution:

Please update to the latest version of Cryptshare for Office 365 & Outlook