Applies to:
Cryptshare for Office 365 & Outlook up to v2.4.0
Symptom:
When performing a Cryptshare transfer with the Outlook Add-in, an error message containing "System Error. Code: 18." appears. The full error message may look as follows:
Cause:
This issue is caused by a very recent Windows 10 Insider Preview build. Due to a missing system resource file and a program library that relies on it, this error is thrown.
More information: https://stackoverflow.com/questions/52637863/using-redemption-to-get-message-from-id-in-outlook-causes-system-error-code-18-t
Solution:
The issue is fixed with the latest version of Cryptshare for Office 365 & Outlook.
You may find it in the customer\partner area of our homepage:
https://login.cryptshare.com/en/customer-login/
Overview
Content Tools