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  1. Start failed after SSL certificate installation

    Footer ssl keystore keytool password kb-troubleshooting-article
    Cryptshare Knowledge BaseJun 15, 2020
  2. Library not registered HRESULT: 0x8002801D

    Footer 0x8002801d type_e_libnotregistered 00063001-0000-0000-c000-000000000046 kb-troubleshooting-article
    Cryptshare Knowledge BaseJun 26, 2020
  3. Logo is not shown in Emails

    -troubleshooting-article mailing … Microsoft Knowledge Base Article for detailed information on how to configure the MS Outlook Client according to your needs
    Cryptshare Knowledge BaseJan 13, 2020
  4. Exception with message "LoadServerSettingsOnStartupAsync" is thrown when launching Outlook

    contents is empty or truncated. Solution: This issue has been resolved with the latest version of Cryptshare for Office 365 & Outlook Footer kb-troubleshooting-article
    Cryptshare Knowledge BaseSep 24, 2019
  5. KeyNotFoundException after confirming the transfer dialog of a Cryptshare transfer

    recipient addresses are handled on the server-side. Solution: Please update to the latest version of Cryptshare for Office 365 & Outlook Footer kb-troubleshooting-article
    Cryptshare Knowledge BaseSep 10, 2019
  6. Message: The path is not of a legal form

    https://stackoverflow.com/questions/52637863/using-redemption-to-get-message-from-id-in-outlook-causes-system-error-code-18-t Solution: Update to the latest version of Cryptshare for Office 365 & Outlook Footer kb-troubleshooting-article
    Cryptshare Knowledge BaseSep 10, 2019
  7. Office application crashes shortly after launching

    software temporarily, start one of the Office applications so the key gets created, re-enable the anti-virus software. Footer kb-troubleshooting-article
    Cryptshare Knowledge BaseJul 25, 2019
  8. Cryptshare for Office 365 & Outlook does not recognize incoming verification email

    -" Solution: This issue has been resolved with the latest version of Cryptshare for Office 365 and Outlook Footer kb-troubleshooting-article
    Cryptshare Knowledge BaseJul 17, 2019
  9. Error message "MAPI_E_INVALID_PARAMETER" when user performs a transfer

    Footer kb-troubleshooting-article
    Cryptshare Knowledge BaseJul 17, 2019
  10. Error message "Some components of Cryptshare for Outlook V2 don't support [...]" when launching Outlook

    & Outlook Footer kb-troubleshooting-article
    Cryptshare Knowledge BaseJul 17, 2019